Terms of Service - anonversations

1. Acceptance of Terms

By accessing or using anonversations ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the App.

anonversations is a peer support platform that connects individuals seeking emotional support with volunteer helpers. We are not a crisis hotline, mental health service, or substitute for professional care.

2. Eligibility

You must be at least 13 years old to use this App
If you are under 18, you should have parental or guardian consent
You must not have been previously banned from the App

3. User Conduct

When using anonversations, you agree to:

Treat all users with respect and empathy
Keep conversations constructive and supportive
Respect the privacy and anonymity of other users
Not share personal identifying information
Report any concerning behavior to our moderation team

Prohibited Conduct

You agree NOT to:

Harass, bully, or intimidate other users
Share sexually explicit or violent content
Attempt to identify or "dox" other users
Use the platform for commercial purposes or spam
Circumvent safety features or moderation
Impersonate staff or other users

4. Safety and Crisis Situations

Important: anonversations is NOT a crisis service. If you or someone you know is in immediate danger or experiencing a mental health emergency, please contact emergency services (911 in the US) or a crisis hotline immediately.

Our AI moderation system monitors conversations for safety. If concerning content is detected, we may:

Provide crisis resources and hotline numbers
Flag conversations for human review
Contact emergency services in extreme cases

5. Privacy and Anonymity

We are committed to protecting your privacy:

Conversations are encrypted and anonymous
We do not sell your personal data
Minimal data is collected for service operation
See our Privacy Policy for details

6. Disclaimers

anonversations is provided "as is" without warranties of any kind. We do not guarantee:

Availability or uptime of the service
Quality of advice from volunteer helpers
Specific outcomes from using the platform

Helpers are not licensed professionals unless explicitly stated. Their support should not replace professional mental health care.

7. Limitation of Liability

To the maximum extent permitted by law, anonversations and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App.

8. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms. Users may also delete their accounts at any time through the app settings.

9. Changes to Terms

We may update these terms periodically. Continued use of the App after changes constitutes acceptance of the new terms. We will notify users of significant changes.

10. Contact

Questions about these terms? Contact us at:

Email: support@anonversations.app